Return policy

You have the option of making a return within 14 days from the date of receipt of your package. Any complaint made outside this deadline cannot be accepted.

Return outside the EU (UK Included) are not accepted 

Terms :

• Unworn, unwashed, undamaged, unstained item.
• Item with label
• Unsold item
• Item excluded from the "imperfect" category
• Date of receipt of the order 7 days maximum

Returns are the responsibility and responsibility of the buyer. Only the amount of the item will be refunded, the shipping price is excluded from the refund.

Please notify the return with the order number by email: pro.esaboutique@gmail.com

If the return is made for the following reasons: "damaged, stained item" it is imperative to notify the reason for the return with the apparent defects in the email. If notification has not taken place you will be responsible and the return cannot be accepted. In this case the costs of returning the item would be your responsibility.

In case of exchange:

 If you wish to exchange the item for another size or color, you can directly send your request to the following email: pro.esaboutique@gmail.com .

When your return is received, a promo code for the amount of your item will be sent to you so that you can place a new order.